Business Communicator – Responsibilities
A business communicator has a number of responsibilities: to his or her employer, to his or her audience, and to the profession. While these expectations can change according to the audience, the fundamentals of good business communication remain the same. For example, business communicators must be prepared to provide information in a logical and organized manner.
A business communicator should understand that his or her responsibility to his audience is just as important as the responsibility he or she has to the speaker. For example, a good business communicator avoids wasting words and time. In addition, the business communicator must be aware of the cultural differences between his or her audience and the audience’s expectations. For example, people in non-Western cultures often start business communications with social comments. Although they may not think social comments are important, they may still be considered appropriate. Likewise, people from other cultures may view punctuality as an important characteristic.
If you are interested in becoming an accredited business communicator, you will need to meet several requirements. First, you must subscribe to the Broadsoft platform. This allows you to use the Business Communicator app as an extension of your hosted IP phone system. The Business Communicator app provides unified communications features, including calendar and phone presence, softphone capabilities, and video calling. Furthermore, it also enables you to send calls through your office’s caller ID.
Next, you should have a clear idea about what you want to say. You must decide which point is the most important and what response you want your audience to have. In addition to deciding what to say, you should consider the audience and use language they can understand. Use familiar words and avoid unfamiliar slang.
Be trustworthy – Being trustworthy requires you to earn the trust of your audience. Trust is a delicate thing, but it is easy to break. For instance, a sales manager might want to shut down baseball-related sports gear sales during the World Series season. If his listeners are not aware of this, the manager may end up with very few sales.
Corporate communications training: Learning about corporate communication trends and emerging technologies can make you a more effective business communicator. Training in this area can help you improve your writing and speaking skills. In addition, it can help you become more confident as a business communicator. You’ll also learn how to engage others and maintain a professional attitude during meetings.
The key to being a great business communicator is to understand the different channels through which you can communicate with your audience. You can communicate through face-to-face conversations, public address systems, voice over internet protocol, and even blogs and newspapers. Regardless of your communication style, it’s essential to remember that the best way to communicate effectively is to be clear and concise.